Frequently Asked Questions
What makes Tarry's different from other boys' clothing brands?
Tarry's was founded by Emily, a boy mom who couldn't find boys' clothing that checked every box she was looking for: a classic look, comfortable fabrics, no oversized logos or cargo pockets, and a price that made sense.
Every piece is designed to be comfortable, timeless, and built for your boys' everyday activities. Our cotton and performance fabrics are designed to be comfortable–something your boys will love wearing every day–but also easy for Moms to clean and presentable. We focus on a clean, classic aesthetic that makes it easy to mix and match everything in your boy's closet.
What ages and sizes does Tarry's carry?
Tarry's is designed for boys ages 2 to 10.
Our sizes range from 2T through L (10/12), depending on the product. We offer toddler sizes (2T through 6T) and big kid sizes (XS through L) across our full lineup of shorts, pants, polos, hoodies, swim trunks, t-shirts, and socks.
Every piece is designed by a boy Mom, with the same classic, comfortable fit whether he's in 2T or a Large.
How does sizing run?
Our sizing generally runs true to age, which is something we’ve worked hard to get right. If your child typically wears a 4T, we recommend starting with a 4T in Tarry’s.
If your child is between sizes, we usually suggest sizing up for a little extra room and longer wear — kids grow fast and the slightly roomier fit tends to get the most mileage.
For reference, my own boys follow age sizing pretty closely. My youngest wears his typical size, and my oldest wore our XS for nearly a full year before sizing up to Small for a little extra length.
And if the size isn’t quite right, don’t worry — we offer easy exchanges and will ship the new size right away.
If you ever have questions, feel free to reach out — We are always happy to help!
What is the exchange policy?
Exchanges
Kids grow fast — sometimes sizes just miss the mark. We offer hassle-free exchanges to make things easy.
• Click here to start an exchange, and have your order number and zip code ready.
• Once confirmed, your new item will ship right away so your child doesn’t have to wait.
• Your prepaid return label and envelope will be included inside the exchange shipment, so there’s nothing you need to print.
• Simply place the original item in the envelope and drop it in the mail.
• If the item you’d like is out of stock, we’ll issue a full refund.
Defective or Incorrect Items
If you receive a damaged or incorrect item, please email hello@tarrysapparelco.com within 7 days of delivery and include a photo of the issue.
We will send a prepaid return label and ship a replacement at no cost to you.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
• Sale items
• Gift cards
• Personalized or custom orders.
At Tarry’s, we want you to love your purchase. If something isn’t quite right, we’re here to help. We take a lot of pride in providing thoughtful, responsive customer service and making exchanges and returns as easy as possible.
What is the return policy?
Returns
• Click here to start your return, and have your order number and zip code ready.
• Items may be returned within 30 days of purchase.
• Merchandise must be unworn, unwashed, and in original condition with tags attached.
• Returns are free for orders that originally qualified for free shipping.
• For orders that paid shipping at checkout, the original $5 shipping charge is non-refundable and will not be included in the refund.
• Once your return is received and inspected, refunds will be issued to the original payment method within 5–7 business days.
Defective or Incorrect Items
If you receive a damaged or incorrect item, please email hello@tarrysapparelco.com within 7 days of delivery and include a photo of the issue.
We will send a prepaid return label and ship a replacement at no cost to you.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
• Sale items
• Gift cards
• Personalized or custom orders
How to Start a Return or Exchange
Click here to start a return or exchange.
At Tarry’s, we want you to love your purchase. If something isn’t quite right, we’re here to help. We take a lot of pride in providing thoughtful, responsive customer service and making exchanges and returns as easy as possible.
How much does shipping cost?
We offer a few different shipping options depending on how quickly you need your order.
Economy Shipping
• Free on orders over $100
• $5 flat rate on orders under $100
Standard Shipping
• $9 flat rate via UPS Ground
Expedited Shipping
• $33 flat rate via UPS 2nd Day Air
How should I care for Tarry’s clothing?
At Tarry's we design our pieces to handle real life — playgrounds, school days, sports, and everything in between. With a little extra care, your items will stay looking great even longer.
For Best Results
- Wash cold on a gentle cycle
- Turn garments inside out before washing
- Use mild detergent
- Avoid bleach and fabric softeners
Drying Recommendations
To extend the life of your pieces — especially our performance fabrics:
- Lay flat or hang to air dry whenever possible
- If using a dryer, tumble dry low
- Avoid high heat, which can break down performance fibers over time
Air drying helps preserve color, shape, and stretch — keeping your shorts and polos looking polished wear after wear.
Are Tarry's clothes good for school uniforms and dress codes?
Yes. Many of our customers purchase Tarry's polos and shorts specifically for school.
The Nino Short is a classic chino style short with belt loops on sizes 4T and up that works well for dress codes that require khaki or navy shorts.
Our Performance Polos have a clean, polished look with no visible logos on the front, making them a great fit for schools that require collared shirts.
Our Performance Joggers are a simple one color pant that looks good on the playground or the classroom. Available in colors that compliment most school uniforms including navy, tan, and forest green.
Is Tarry's a small business?
Yes. Tarry's is a small, woman-owned business based in Austin, Texas.
It was founded by Emily, a mom of two boys, who designed the first pair of Tarry's shorts after years of frustration shopping for her sons. Every product is personally tested and approved before it goes to production.
Tarry's has grown entirely through word of mouth, social media, and the support of families who believe in the brand. We are proud to be a mom-run business serving boy moms and their boys across the country.
How to Start a Return or Exchange
Please have your order number ready and click the button below. If button is not working, please go to: https://tarrys.loopreturns.com/
Still have questions?
Email hello@tarrysapparelco.com — someone from the Tarry's team is happy to help!