Exchanges & Returns
At Tarry’s Apparel Co., we want you to love your purchase! If you're not completely satisfied, we're here to help with easy exchanges and returns.
Returns
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Items can be returned within 30 days of purchase.
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Merchandise must be unworn, unwashed, and in its original condition with tags attached.
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Customers are responsible for a flat rate of $5.00 for a shipping/restocking fee unless the item was damaged or incorrect upon arrival.
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Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.
Exchanges
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We offer free exchanges for different sizes or colors of the same style.
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To initiate an exchange, please contact us at tarrysapparelco@gmail.com with your order number and requested exchange details.
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If the desired item is out of stock, we will issue a full refund.
Defective or Incorrect Items
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If you received a damaged or incorrect item, please email us at tarrysapparelco@gmail.com within 7 days of delivery with photos of the issue.
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We will provide a prepaid shipping label for the return and send a replacement at no cost.
Final Sale Items
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Sale items, gift cards, and personalized/custom orders are final sale and cannot be returned or exchanged.
How to Start a Return or Exchange
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Email tarrysapparelco@gmail.com with your order number and request.
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We’ll provide return instructions or confirm the exchange.
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Ship the item back to us.
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Once received and inspected, we will process your refund or send the exchange.
